Terms and Conditions for Speechimo

1. Acceptance of Terms

By accessing and using the Speechimo website and services, you agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree with any part of these terms, you must not use our services. These terms constitute a legally binding agreement between you and Markora LLC.

2. Service Description

Speechimo, operated by Markora LLC, provides voice generation and transcription services utilizing multiple API providers including OpenAI, ElevenLabs, and AssemblyAI. The service offers three subscription tiers:

  • Standard Plan
  • Premium Plan
  • Free Plan

Each plan includes different features and usage limits. Please refer to our pricing page for current rates and features. We reserve the right to modify, suspend, or discontinue any aspect of the service at any time.

3. Subscription and Payment

  • You will be automatically charged each month based on your selected plan until cancellation
  • Cancellation must be made at least 24 hours before the next billing cycle
  • No refunds are available for charges already processed
  • We reserve the right to change pricing with 30 days notice
  • Plan upgrades take effect immediately
  • Promotional rates may expire without notice

4. Service Availability and API Usage

Our service relies on multiple third-party API providers:

  • OpenAI for AI processing
  • ElevenLabs for voice generation
  • AssemblyAI for transcription

Service terms include:

  • We strive to maintain 99.9% service uptime but do not guarantee uninterrupted service
  • API usage is subject to fair use limits based on your subscription tier
  • We reserve the right to implement or modify usage limits
  • Scheduled maintenance will be announced when possible
  • Service may be affected by third-party provider availability
  • Different features may use different API providers

5. User Content and Conduct

Users retain full ownership and rights to the content they generate using Speechimo. However, you agree not to use the service to:

  • Generate illegal, harmful, or discriminatory content
  • Impersonate others or spread misinformation
  • Violate intellectual property rights
  • Attempt to reverse engineer the service or its APIs
  • Exceed your plan's usage limits
  • Resell or redistribute API access
  • Circumvent plan limitations

Markora LLC reserves the right to terminate accounts that violate these terms.

6. Payment Processing and Security

Payments are processed through Stripe. Users agree to Stripe's terms and conditions. We implement industry-standard security measures but cannot guarantee absolute security. Users are responsible for maintaining their account security and staying within their plan limits.

7. Limitation of Liability

Speechimo and Markora LLC are not liable for:

  • Content generated through any of our API providers
  • Service interruptions or data loss
  • Indirect or consequential damages
  • Third-party actions or content
  • Accuracy of AI-generated content or transcriptions
  • Quality of generated voices
  • Availability of specific voices or features

8. Intellectual Property Rights

All service-related intellectual property belongs to Speechimo and Markora LLC or their licensors. Users:

  • Retain ownership of their generated content
  • Grant Speechimo license to process and store content
  • Must respect third-party intellectual property rights
  • Acknowledge that generated voices may be subject to additional terms from our providers

9. Data Privacy and Security

We collect and process data as outlined in our Privacy Policy. We retain IP addresses for 90 days for security and fraud prevention. Your content may be processed by our third-party API providers (OpenAI, ElevenLabs, and AssemblyAI) according to their respective privacy policies. Users have rights regarding their personal data as detailed in our Privacy Policy.

10. Account Termination

We reserve the right to suspend or terminate accounts for violations of these terms, suspected fraud, or risk to other users. Users may terminate their account at any time through account settings. Upon termination, you will lose access to all features and remaining credits.

11. Force Majeure

Neither party shall be liable for failures or delays due to circumstances beyond reasonable control, including but not limited to acts of war, acts of God, earthquake, flood, embargo, riot, sabotage, labor shortage or dispute, governmental act, or API provider outages.

12. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Users will be notified of significant changes via email or service notification. Continued use after changes constitutes acceptance.

13. Contact Information

For any queries, please contact us through:

  • Our website contact form
  • Our Discord server
  • Our registered address: Markora LLC, 2500, 1007 N Orange St. 4th Floor, Wilmington, DE, New Castle, US, 19801

14. Governing Law

These terms are governed by the laws of the State of Delaware, United States. Any disputes will be resolved through arbitration in Delaware, unless prohibited by applicable law.

15. Severability

If any provision of these terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these terms will otherwise remain in full force and effect and enforceable.

Last updated: October 22, 2024